Terms and Conditions

Last updated: June 08, 2024

This is an agreement between PT. JGM MeetQuest DigiTech (“www.jgmmeetquest.com”, “we”, “us”, or “our”) and you (together with jgm-meetquest.com, the “Parties” and each a “Party”.

By using any JGMMeetQuest.com service, whether through www.jgmmeetquest.com or its features on apps like www.questertwit.com or any associated website or stores within the JGM MeetQuest.com, API, or mobile applications, you agree that you read, understood, and accept all of the terms and conditions contained herein (the “User Agreement”), as well as JGMMeetQuest.com Privacy Policy available here in our Terms and Conditions, Cookie Policy, API Agreement, and shopping online Principles.

What is JGM MeetQuest? How Does It Work?

JGM MeetQuest is a secure social media with Affiliate Direct Referral Fee. It is a subsidiary of PT. JGM International ComTech. It is a fully KYC registration platform with subscription and once approved, through the Services, we provide you with products through Questm4rium, applications, content, tools and features (“JGM MeetQuest Materials”) which allow you to design, build your store and manage your digital community quests (“Questers Arena”) on Web, iOS and Android.
JGM MeetQuest has different categories; namely: Copper (Individual), Silver (Romance/Dating), Gold (Artists & Influencers) and Platinum (Business). All of these categories are connected to our QuesterTwit feature.
Our www.questertwit.com is JGM MeetQuest feature App for business meetings, group chatting, video calling and other business related purposes.
You may upload and post content via the Services (including to Community/Questers Arena) such as your registered user name, biographic or business details, pictures but maintain the full exposure of your face, videos, reviews and comments (“Content”) for your Quest. However, due to Human Rights and FREEDOM to choose, you can decide to expose your full face in your own risk and responsibility. JGM is free and does NOT have any liability and accountability when there’s a challenge that may arise due to such exposure.
Each Community/category has its own set of terms and conditions (“Community/Category Terms”). Before using another user’s Community, you must read and comply with the Community Terms that apply to that Community.
Our users create or manage their own Quests. We provide you with the products, applications, tools and features to create them. While we try to ensure that all users act in a respectful and inclusive way, we can’t control other users or their Communities. We aren’t and won’t be a party to any Community Terms.
We may include third party software components that are generally available through the Questm4rium store or features in our Plans brought by the merchants’ subscribers with charge under licenses granting recipients’ broad rights to copy, modify, and distribute these components. Although the Services are provided to you subject to these Terms, nothing in these Terms will prevent or restrict you from obtaining these Source Components under the applicable third party licenses or to limit your use of these Open Source Components under those licenses.

PT. JGM MeetQuest DigiTech, (“we”, “us” or “our”), a company registered in Indonesia provides you the JGM MeetQuest social media platform, website, web applications, mobile applications, and related services (together, the “Services”). These Terms of Service, together with the Community Rules (together, the “Terms”) are a legal agreement between us and you (“you” or “your”) and apply to your use of the Services.

For information on how we process your personal data, please see our privacy policy

You must review these Terms before you use the Services. By using our website and by ticking the box next to these Terms when prompted, you agree to these Terms. Please do not use the Services if you do not agree to these Terms.

Some provisions in these Terms only apply if you are a regarded as a consumer (Individual User) (rather than merchants or a Trader) under the applicable laws in the country where you are resident. Although laws differ between countries, you will likely be regarded a trader (“Trader”) if you are acting for purposes relating to your trade, business, craft, or profession and you will likely be regarded as a consumer (“Consumer”) if you are acting for purposes outside your trade, business, craft, or profession.

Using JGM MeetQuest Services

JGM MeetQuest is a brain teaser platform. It empowers branding and creativity to build a unique independent secure communities of true value. We do not sell your data to Advertisers. We designed and built the Services with the core value of individual’s passion in mind – passion for your community, your members’ wellbeing, your mutual personal interests, creativity and differences.
We encourage you to use the Services by ensuring you’re keeping it honest, you contribute quality, it is without bullying and harassment nor threats of violence.
We will decline the below 18 years old registrants, due to the Silver Category (Romance/Dating).
Fornications, War Paraphernalia, Pedophilia are strictly prohibited and subject for termination of your account including your incoming income from the Affiliate referrals fee and other source of income that are included in the JGM features and services.
We may remove Content that doesn’t comply with these Terms or our Community Rules. We may suspend or terminate your access to the Services if you don’t comply with these Terms or our Community Rules.
We may occasionally make changes and improvements to the Services (like new features, compatibility improvements, and security upgrades) and these Terms, but we’ll notify you of any significant changes in advance either by email or via a prominent notice in the Services. You can choose to stop using the Services at any time.
Depending on the improvements, you may not be able to use the Services until you have accessed or downloaded the latest version of the Services and reviewed and accepted any new terms of use.

FEES (Subscription, Gifting and Purchases)

JGM MeetQuest social media platform and its features are only accessible to paying subscribers of the Services (“Paid Services”). The full details of our Paid Services and the fees payable (“Fees”) are available upon registration. You must follow the required KYC and get approved first before you can pay the Fees to access the Paid Services.
Our Paid Services are available as subscriptions. Your subscription will automatically renew and we will automatically collect the Fees payable for your subscription at the start of each subscription period. If you have a quarterly (every 3 months), semi-annual (every 6 months) or annual subscription (meaning your subscription period is 12 months or longer), we will try to provide you with at least 30 days’ notice before your subscription renews. You may cancel your subscription or close your Account by sending us an email or following the process at the cancellation section.
Depending on the type of subscription you purchase, your Community may be subject to certain limitations depending on the category you have chosen. You have an option to upgrade to a higher category depending on your needs. You may pay additional Fees to increase these limitations and open higher portals (“Bundles”).
You can use your available Affiliate Direct Referral Fee income for upgrade to access the higher portals and avail the corresponding features when used for an annual subscription.
JGM MeetQuest has a Box gifting feature for every subscriber that members can send BTC, USDT, ETH, Fiat money and products from Questm4rium as a token of appreciation for birthdays, events, donations or satisfactory Quest performance results.
Your access to the Paid Services will continue for as long as you pay the Fees or until these Terms are terminated.
We may change the Fees, but these changes won’t take effect during your current subscription period and we will let you know of any changes 30 days in advance (either via email or via a prominent notice in the Services) so that you have the chance to cancel your subscription if you do not wish to pay the new Fees. New Fees will not apply retroactively.
New JGM MeetQuest features and Materials will not automatically be included in existing subscriptions.
Free 7 days Trial Services may be offered for a limited time (“Free Trials”) You don’t have to upgrade to Paid Services after your Free Trial if you don’t want to, but if you don’t cancel your account, the automatic payment processor will take effect as per terms and conditions accepted by you during the registration.
If your payment is declined or we receive a chargeback or other rejection, we may:
1. Try to collect the Fees at a later time;
2. Suspend your Account until the Fees are paid. You may not be able to access the Paid Services until you pay any outstanding Fees.

Questm4rium Monetization

Gold and Platinum Plans - you can monetize your Community using the Questm4rium store functionality offered via the Services or Stores, such as offering your End Users subscriptions that provide access to exclusive content or parts of your Community/Store (“Monetization”). Monetization functionality is provided by our API payment partner.
To enable Monetization, you must connect the Gateway Payment account to your JGM MeetQuest Account. If you don’t have a Gateway payment account, you must set one up. When setting up your Gateway payment account, you must review and accept any Gateway Payment terms and policies that apply. If you don’t agree with the Gateway Payment terms and policies that apply to you, you must not enable Monetization. If you are unable to set up a Gateway Payment account (for example, because you do not meet Payment Processor’s eligibility criteria), you can’t enable Monetization.
If you enable Monetization, a transaction fee (“Transaction Fee”) will be deducted from all income generated by your Monetization of your Community. Each Store Owner has a dashboard. The Transaction Fee that applies to your subscription can be found on our pricing page. Transaction Fees are additional to any fees charged by your Gateway Payment Processor.
You are responsible for checking and paying any taxes that may apply in relation to your Monetization of your Community/Questm4rium store.
We may suspend Monetization of your Community/Questm4rium store if you don’t comply with these Terms or our Community Rules.

Intellectual Property Rights (IPR), Copyright, Trademark, Patent

Any original creation, original brands, paintings, photographs, literature, logo, designs, inventions and more can be registered by the creator as Intellectual property, Trademarks, Patent and Copyright. In these Terms, “intellectual property rights” means all intellectual property rights of any kind which exist now or will exist in the future anywhere in the world, including:
- Copyrights (Music, Books, and more)
- Patents (Inventions, Formulas and more)
- Trademarks (corporate names, logos, designs, internet domain names)
- All rights relating to the protection of the original programmed computer software (source and object code form)
- All rights relating to the protection of business and trade secrets, know-how and confidential information
- All rights to obtain renewals, or other extensions of legal protection in relation to these rights.
A license is a legal phrase term granted by the government or legal entities to the applicants to do something or operate in a legitimate means. An assignment is a legal transfer from one person, company or organization to another person, companies or organization.
Except for the User License you grant us or any other person that has given you permission to upload your Content) own and will keep all intellectual property rights in your Content.
Except for the JGM MeetQuest Licenses (JGM MeetQuest, Questers Arena, Questm4rium, Questertwit, and Cupid’s Passion) we grant you in our www.jgmmeetquest.com features to do hash tags in your JGM MeetQuest and other postings outside, but prohibited to use it as trademarks. We or the JGM MeetQuest Partners own and will keep all intellectual property rights in the Services, the JGM MeetQuest Materials, of every Community (except for the Content which is owned by the Subscribers).
As far as permitted by law, you give up and agree not to use against us any moral rights, rights of privacy, publicity, or similar rights under other laws in connection with your Content and any feedback or suggestions you send us, and you understand that we can use your Content, feedback, and suggestions to provide and improve the Services (for example, serving your Content to your End Users via your Community) without referring to you as the author and that we can adapt and amend your Content, feedback, and suggestions as necessary to provide and improve the Services (for example, resizing your images and videos to ensure they fit in your Community).

Anyone who owns or controls copyright may submit a take-down request to us in relation to content or materials they suspect infringes their copyright. As long as these take-down requests contain certain information, intellectual property law requires us to act quickly to disable access to the content that the take-down request identifies as infringement.

Disclosures, Authorization and Consents

Privacy. You allow JGM MeetQuest and its feature JGM QuesterTwit to gather private information upon registration to our services. JGM MeetQuest, Third Party Partners and API Partners collect personal information about you on our www.jgmmeetquest.com social media and www.questertwit.com upon your registration reregistrationregistration and acceptance on our terms and conditions which may retain your information and disclose it to our Partner Gateway payment providers to process and deduct the subscription fee from your financial tools as per subscription fee bundle’s pricing, terms and conditions and for us to send you of your earnings, if there is any. This personal information is kept in a Client File. It is used for purposes relevant to transactions with the Company including risk assessment, account content issue administration, billing and accounting services and certain information necessary to this transaction may be processed and stored with the service provider located in and outside of Indonesia whose governments, courts or law enforcement agencies may be able to obtain disclosure of personal information through the laws of the country.
- Name
- Age
- Address
- Country
- Email
- Position
- Company Name (Gold, Platinum Plan)
- Company Size & Industry (Gold, Platinum Plan)
- Company Products (Gold, Platinum Plan)
- Encrypted Bank details
- Phone Number
1. Know Your Client (KYC). You read, reviewed, acknowledged and accepted JGM MeetQuest Strict Compliance to protect every member or subscriber of www.jgmmeetquest.com social media and its feature www.questertwit.com . KYC is strictly required to identify the origin and real identity of the registrants and all process are valid and authenticated as follows:
  - Government Original Passport snap shot with you or;
  - Driver’s License snap shot with you
  - We use Multiple Detection Facial Recognition
  - Billing address or mailing address with the name of you (case to case basis)
2. You acknowledged that you are a data controller and we are a processor of your End Users’ personal data (“End User Personal Data”). You understood and agreed that this is a data processing agreement. We will only process and approve your registration once all of the following conditions are met, such as:
  - All of the information in the registration form and any additional details must be true, and complete.
  - 18 years old and above
  - KYC has been satisfactory met
  - You accepted and agreed to all the terms and conditions of the JGM MeetQuest and its feature QuesterTwit,
3. As a Processor of your “End User Personal Data”, we will:
  - Process End User Personal Data only if necessary to provide the Services;
  - Process End User Personal Data only in line with your instructions and not for any other purpose, unless required by Privacy Law (in which case JGM MeetQuest will inform Customer prior to such processing);
  - Immediately notify you if, in our opinion, your instructions to process End User Personal Data violate Privacy Law. However, we will not actively monitor your instructions for violations of Privacy Law;
  - Ensure that our employees, agents and sub-processors permitted to process End User Personal Data keep it confidential;
4. For European and Privacy strict covered Countries Subscribers
  - We implement appropriate technical and organizational measures to safeguard End User Personal Data which meet the requirements of the GDPR (Article 32). You confirm that you have reviewed these measures and accept that you are responsible for ensuring that you and if your account with us has a monetization attached, your company and your clients provide an appropriate level of protection for the risks to the End User Personal Data that will be processed (we may improve these measures from time to time);
  - Only appoint a third party sub-processor to process End User Personal Data if we: (a) enter into a written contract with the sub-processor on terms substantially; (b) inform you of the addition or replacement of any sub-processor by updating our List of Sub-processors; and (c) remain fully responsible for the performance of the sub-processor’s obligations where the sub-processor does not perform its data protection obligations;
  - Taking into account the nature of the processing, we provide you with reasonable assistance by appropriate technical and organizational measures in responding to a request from a data subject to exercise the data subject’s right of access, right to rectification, restriction of processing, erasure, data portability, object to the processing or his or her rights and not to be subject to automated individual decision making. If permitted by law, you will be responsible for our costs in providing this assistance;
  - Notify you without undue delay after becoming aware of a personal data breach (as defined under the Privacy Law) and provide you with reasonable assistance in connection with your notification and communication obligations under the GDPR, taking into account the nature of the End User Personal Data processing and the information available to you. We will discuss responsibility for cost of this assistance with you in a fair way. If permitted by law, you will be responsible for our costs of providing this assistance. You are responsible for any notification and communication obligations under the GDPR;
  - Provide you with reasonable assistance in connection with your GDPR obligations to carry out a data protection impact assessment (and, where required by Privacy Law, consulting with the relevant supervisory authority). We will discuss responsibility for cost of this assistance with you in a fair way. If permitted by law, you will be responsible for our costs of providing this assistance; and
  - Provide you with all information necessary to show compliance with the obligations in this section 6 and allow for and contribute to audits or inspections by you or your appointed auditor with reasonable advance notice and during normal business hours. The auditor’s report must be provided to us if we ask for it.
Subject to the above terms and conditions in using our Questm4rium feature, you confirm that you will:
1. Comply with (and make sure that anyone representing you, including any employees, complies with) all Privacy Law;
2. Display and maintain Community Terms on your Community which explain the basis on which you collect, process, and permit third party service providers (such as us and third party payment providers) to collect and process, personal data;
3. Comply with your obligations under your Community Terms at all times; and
4. Let your End Users know (within your Community Terms) that JGM MeetQuest provides the Services.
5. We are not responsible for any claim from a data subject resulting directly from your instructions. If you are a Trader, you will compensate us for all claims (including from a competent data protection authority), damages, costs, expenses (including reasonable legal fees), and liabilities arising from or relating to any breach by you of this section 6.
Your account
1. You must create an account (“Account”) to use the Services and set up a Community and quest.
2. You must be at least 18 (or the legal age of majority in the country where you are resident, if older) to create an Account and use the Services.
3. Your Account is your responsibility. Please make sure you create a strong password, never share it with anyone, and keep your account details secure. If you think your Account has been compromised in any way, you must let us know as soon as possible by sending an email to: support@jgmmeetquest.com.
4. You must not sell or rent your Account, buy an Account from another user, or use someone else’s details or identity to create an Account. If we reasonably believe you are not the rightful Account holder or Community owner (for example, if you have maliciously or fraudulently created a Community to impersonate another person or brand), we may transfer ownership of your Account or Community to the rightful owner.
5. If we delete or suspend your Account because you did not comply with our Community Rules, you cannot register or not create another Account without our permission.
6. You can delete/remove your account by the feature "Delete Account" on "Edit Profile" page. Once an account is deleted, all associated data will be permanently removed and cannot be recovered.

Community Rules

MECHANICS:

Objective: It is a QUEST. Find your business, passion match, job match, or Love match.

Purpose:

To bring a new SPARK of interactions, brainstorming and healthy income to existing establishments worldwide.
Encourage New Entrepreneurs to go miles and open new doors of opportunity in reaching their goals.
To bring real 100% legit members and followers in the world of social media
To ease the verification of members in identifying a real user from the fake account.

Areas to be considered:

Members appear ANONYMOUS in their profiles but fully KYC during registration and details are kept confidential by JGM Online Quest Management.
The only means to know the members are via QUESTS. However, due to Human rights and FREEDOM to Choose, there is an OPTION for the members to show their full face at their own RISK.
Every QUEST planned by the member will be announced and posted in their wall and community newsfeeds with the event owner confirmation copy.
Members can follow members for exciting updates and post of every event.
NO posting of actual pictures of faces that will identify the members face online. However, if the members choose to EXPOSE their full face on their newsfeeds, the members take the FULL RESPONSIBILITY and JGM MeetQuest and its feature QuesterTwit are FREE from all the accountability if there’s an issue that will arise due to the own discretion act of the members.
Members can use restaurants, bars, commercial yachts, or any business in public.
RESPECT online and during the QUEST must be strictly applied.
Bullying is PROHIBITED
NO Life threatening QUEST
NO drugs use or Gang Quest
NO Pornography
NO Pedophilia Activity
No Terrorism Activity or Campaign
No Political Campaign
No Religion Criticism. RESPECT every BELIEF and FAITH must be practiced.

Your Responsibilities

In return for us providing the Services to you, you must comply with our Community Rules when using the Services (including any Community).
You and your Community and the people using it (“End Users”) are your responsibility. You must ensure that your content, quests and products on your Community and End Users comply with any laws or regulations that may apply. We are not responsible for your Community or End Users and we won’t provide you with any legal advice.
You must ensure your Community has Community Terms in place matched with our Terms and Conditions. You may use the template Community Terms we provide you. If you don’t (or if you make changes to the template Community Terms we provide you), you must ensure that your End Users comply with our Community Rules and that your Community Terms align with sections 2 (Using The Services), 5 (Copyright and Intellectual Property), 12 (Rights You Grant To Us), 6 (Your Account), 9 (Your Legal Responsibility), 7 (Community Rules on the JGM MeetQuest Services), and 16 (Third Party Services and Partners) of these Terms and all laws and regulations that may apply. If you are unsure whether your Community Terms align with any of these sections, you may submit them to us for approval by sending them in an email to support@jgmmeetquest.com.
We may need to make reasonable changes to your Community Terms (for example, to comply with law or to fix a problem that is, in our reasonable opinion, seriously affecting the Services). You must make these changes as soon as possible.
You are responsible for ensuring that you comply with all laws that apply to your use of the Services, including laws and regulations relating to data privacy such as the General Data Protection Regulation (2016/679) (“GDPR”), Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (“Privacy Law”).
You are responsible for the mobile or data roaming charges you incur when using the Services.

Your Legal Responsibility

You confirm that:

You have the right to agree to these Terms and to comply with all of your obligations in these Terms;
If you are agreeing to these Terms on behalf of a company or organization, you have the legal right to act on their behalf and enter into binding agreements on their behalf;
You own or have the right to use the Content you upload;
Nothing you upload will interfere with the rights of anyone else;
You have obtained all necessary permissions or releases from anyone appearing in your Content;
Your Content doesn’t and won’t break any law or regulation that applies to you or your Content;
You and your Content do and will comply with our Community Rules;
You will not introduce any virus, worm, Trojan horse, adware, spyware or any other form of malicious content, code or software to the Services, JGM MeetQuest Materials or any Community; and
The details you used when setting up your account are correct and you will update those details if they change.
We may remove your Content or, where appropriate, suspend or stop your access to the Services if we reasonably believe that any of the confirmations you provide above aren’t true.

Our Legal Responsibility

We confirm that we will provide the Services to you:
1. In accordance with applicable laws;
2. In a timely and professional manner;
3. Using the reasonable skill and care of a competent service provider; and
4. We will not sell your private data to advertisers.
If you are Trader, we disclaim any warranty or representation that the Services will:
1. be uninterrupted or error-free;
2. meet your requirements or expectations; or
3. be free from viruses or other harmful components (but we will make commercially reasonable efforts to ensure that the Services do not contain any viruses or other harmful components.
As far as the law allows, we are not responsible for:
1. Losses, damage, costs or expenses not caused by our breach of these Terms;
2. The actions or inactions of other users;
3. Any indirect or consequential loss or damage which means a loss suffered by you which is a side effect of the main loss or damage (for example, loss of profits) and where we could not have anticipated that type of loss arising when you agreed to these Terms;
4. Any harm, loss or damage suffered by you or anyone else if the Services are interrupted, suspended or otherwise not provided to you or if we do not comply with these Terms because of events beyond our control (for example, failure of or delays in third party communications networks, acts of terrorism, or power failure).
5. If you are a Trader, we are also not responsible for any loss of profits, business, contracts, revenue, gifts, goodwill or reputation, or any loss or corruption of data, any inability to use the JGM MeetQuest Services, any consequential, incidental, punitive or special loss or damage whatsoever, whether or not such loss or damage arises directly or indirectly and regardless of the form of action, whether in contract or tort including negligence or any other legal theory, and even if either party was aware of the possibility of such loss or damage;
6. We do not review Content to check for accuracy or copyright infringement. Because we have no control over Content, you understand and agree that we are not responsible for any Content that appears on the Services (including on any Community), including its accuracy or availability.
7. You understand and accept that your access to the Services depends on connectivity over communications networks and facilities that we don’t control and that you may experience limitations, delays and other problems when using the Services because of your use of these networks and facilities. We are not responsible for any problems caused by your use of these networks and facilities.
8. We can’t promise that any of the Content uploaded or posted to a Community by other users will be owned or controlled by those users or that this Content will not infringe the rights of others. We can’t promise that your use of the Services will be uninterrupted or error free, or that the information you get from the Services (including any Community) will be accurate, complete, current, or reliable. As long as we provide the Services with reasonable care and skill, we are not responsible for any loss or damage that you may experience as a result of any interruption or delay to your access to the Services.

We Grant You RIGHTS To:

You may use the JGM MeetQuest logo and brand to promote your store at JGM Questm4rium to your community as long as you comply with our GM MeetQuest Rules, guidelines are being followed and NO abuse that will be carried out to JGM MeetQuest and its Partners.
We grant you a limited, non-exclusive and non-transferable license to access the Services including the other user’ communities to monetize your account with us.
JGM MeetQuest and the Services are licensed NOT sold to you. We, JGM MeetQuest, and JGM MeetQuest Partners continue to own all copies of the Services, materials, logos inside of JGM MeetQuest when installed and running on your device.
JGM MeetQuest Licenses stay in effect for as long as we provide the Services and you continue using the Services and you pay the fees that may apply.
The rights and permission given to you may withdraw at any time depending on the situation of the Services and the Law of Indonesia.

You Grant Us RIGHTS To:

As the Services owner providing you our SERVICES, when you upload or post Content via the Services including to the Community you grant to us:

A non-exclusive, royalty free, everlasting, worldwide license to use, copy, analyze, adapt, modify, perform, communicate, transmit, and distribute your Content in any format, for the purposes of developing, operating, and improving the Services including for the commercial purposes;
A royalty free license to use your name, username, image, and likeness to identify you as the provider of your Content;
A non-exclusive, royalty free, everlasting, worldwide license to use and analyze anonymized, aggregated data from your community to operate and improve the SERVICES and provide insights to you and other users, including providing you with statistics and insights relating to End Users’ interaction with your Community and guidance on successful End User engagement techniques and strategies that work well across all Communities.
A royalty free worldwide license to use, modify, and adapt your name, Community name, Community logo and branding, public facing App store details and store images of your Community strictly for the purposes of jointly advertising and promoting your Community and the Services on our website or blog;
A non-exclusive license to access, view, download, and share your Content, business name, name, username, image, and likeness via the Services.

Above Rights granted are included in the Services and User License

Limitation of our Responsibility

We are not responsible for any disclosure modification or deletion of Content, End User Personal Data, data of access by a third party service or a third party service providers to your Content, End User Personal Data, or your data.
Our total liability in respect of any breaches or losses arising out of or in connection with these terms is limited to the sum of all Fees paid by you in the preceding twelve (12) month period;
We are not responsible for any infringement of intellectual property arising from your breach of these terms on your use of the Service in conjunction with any application, content or services provided by you or any third party;
You understand that we continually work to develop and improve the Services and may release features that are still in the ‘Beta” testing, or evaluation stage. Access to the Services is made available on an ‘as is’ basis and are not responsible for the unavailability of the Services or any fault, defect or error.

Financial Compensation

If you are a Trader, you must compensate us, keep us fully and effectively compensated and hold us harmless, in relation to all liabilities, costs, expenses, damages and losses- including any professional or legal costs and expenses, suffered by arising out of or in connection with any claims, actions, or proceedings, relating to your breach of these Terms or the Community Rules. Section 15- Cancellation and termination
You may cancel your access to the Paid Services and close your Account at any time via the Services or by contacting us at support@jgmmeetquest.com. Your account to the Paid Services will continue until 11:59 PM on the final day of your subscription period, or you may send us an email for an instant removal of your account when necessary. You must cancel your access to the paid Service at least 14 days before the next renewal date to avoid automatic renewal.
You may terminate these Terms or delete your Account at any time via the Services or by contacting us at support@jgmmeetquest.com
If you are a Consumer, the law allows you to change your mind, cancel your subscription, and receive a refund within 14 days of our email to you confirming your subscription to the Paid Services. You may exercise this right by sending an email to support@jgmmeetquest.com. Nothing in these terms deprives you of this right, but if you cancel your subscription after we have started providing you with the Paid Services, you may have to pay us for the Paid Services we provided to you up until the time you tell us that you have changed your mind.
We may cancel, suspend, restrict, or disable your use of or access to parts or all of the Services:
1. If you fail to comply with the Community Rules;
2. If you fail to pay any applicable Fees payable; or
3. If you are a Trader and you materially breach any of these Terms.
On cancellation of your subscription, deletion of your Account, or termination of these Terms:
1. You must stop using the Services, delete and uninstall all copies of JGM MeetQuest materials from your device(s);
2. After a short grace period, we may delete any data you submitted or provided via the Services, except where the LAW says we must keep it.

Third Party Services and Partners

Through the Services we may provide you with access to services, technology, content, and materials developed or operated by our partners (JGM MeetQuest DigiTech Partners). Through separate agreements with the JGM MeetQuest Partners, we obtain the rights to use these services, technologies, content, and materials in connection with the Services.
You may ask us to integrate a third party service or product into your community. We may charge additional Fees for this integration. If we integrate a Third Party Service into your Community, you give us permission to provide the Third Party Service provider access to your Content, data and information.
1. Any use of the Third Party Service is at your own risk and may be subject to the Third Party Service provider’s terms and conditions and privacy policy which you must (and must ensure that with your End Users) understand and comply with.
2. As we have no control over Third Party Services integrated at your request, we are not responsible to you, your End Users or any third party in relation to those Third Party Services. The integration or enabling of those Third Party Services within your Community or the availability of Third Party Services via the Services does not mean that we endorse, authorize or approve, those Third Party Services. You should seek professional advice before using or relying on any Third Party Service.

Service Levels, SUPPORT and DOWNTIME

We will provide the Services with reasonable care and skill and in a timely and professional manner. We always try to ensure that the Services work with the latest version of iOS and Android (though we may need some time to ensure the Services run smoothly after a new version of iOS or Android is released). Further details on device and operating system compatibility are available here.
We try to ensure the Services are available a minimum of 99.95% of the year, 24 hours a day, 7 days a week.
We automatically monitor the Services for failures, faults, bugs, errors, malfunctions, viruses or Trojans, unauthorized systems access, functionality or process degradation (“Technical Incidents”). When we become aware of a Technical Incident, we will try to fix it as soon as reasonably possible.
You may submit support requests by email to support@jgmmeetquest.com. We will respond to these support requests within six hours during 09:00 – 18:00 EST. Outside these hours, we will respond within six hours from 09:00 EST on the next operational day. We try to resolve support requests within three working days. Our response time may be slightly quicker or slower, depending on complexity.
We may need to urgently suspend, restrict access to, or discontinue part or all of the Services during a malicious attack, emergency maintenance, or other serious problem (“Emergency Events”). Emergency Events may happen at any time, but we will try to notify you in advance wherever possible.

Complaints, Disagreements, and Claims

You can complain or submit your opinion about the Services by contacting us at support@jgmmeetquest.com. If you are a Consumer, this does not prevent you from making any legal claim or complaint to a regulator outside of this process.
If you are a Trader, the laws of the Republik Indonesia will apply to any disagreement or claim regarding these Terms and the courts in Republik Indonesia will be the only courts allowed to resolve the disagreement or claim. If the courts in the country where you are resident will not apply the laws of Republik Indonesia (for example, because you are a Consumer), then the laws that apply where you are resident will apply to these Terms and the courts in the country where you are resident will resolve the disagreement or claim.
If you are a Consumer, nothing in these Terms deprives you of your right under European law to bring a claim via the European Commission’s Online Dispute Resolution mechanism (available at http://ec.europa.eu/odr).

Other important legal terms

If you are a Trader, we can transfer or sub-license our rights and obligations under these Terms to any company, organization, or person. If you are a Trader, you may not transfer or sub-license your rights or obligations under these Terms to any company, organization, or person without our permission. We may transfer these Terms in relation to any re-organization, sale, merger, or acquisition.
If you fail to comply with these Terms and we take no action against you, or if we delay in doing so, that does not mean that we have given up our rights against you and (as long as we do so within the time periods stated in the law) we may still enforce our rights and remedies against you in relation to that failure to comply.
We have agreed to these Terms as independent contractors only and nothing in these Terms creates a partnership, joint venture, contract of employment, or agency of any kind between us and you or any third party. Neither you nor we can make any commitments or agreements on the other’s behalf.
If any provision or part-provision of these Terms is or become invalid, illegal or unenforceable, it will be considered deleted from these Terms.
These Terms and any rules or policies they refer to contain the entire agreement between us and you relating to your use of the Services and apply instead of any previous agreements, arrangements, undertakings or proposals between us and you relating to the use of the Services.
No person other than you or us (including any employee, officer, agent, representative or subcontractor of you or us) has the right (under the Contracts (Rights of Third Parties) Act 1999 or otherwise) to enforce any provision of these Terms without the written consent of both you and us

Responsible disclosure

At JGM MeetQuest, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

If you discover vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

E-mail your findings to support@jgmmeetquest.com , official@jgmmeetquest.com , admin@jgmmeetquest.com
Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s or community’s data,
Do not reveal the problem to others until it has been resolved,
Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties, and
Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.
You should not interfere with a live community or actively test for vulnerabilities on one. Please contact us at support@jgmmeetquest.com if you’d like a sandbox community.

What we promise:

We will respond to your report within 5 working days with our evaluation of the report and an expected resolution date,
If you have followed the instructions above, we will not take any legal action against you in regard to the report,
We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission,
We will keep you informed of the progress towards resolving the problem, and
In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise)

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

COOKIE POLICY

Welcome to JGM MeetQuest!

By using our JGM MeetQuest website this cookie notice applies to our Website www.jgmmeetquest.com, www.questertwit.com or any third party branded websites platforms and any applications that being used by our subscribers and third party Partners.

At JGM MeetQuest, you are consenting to our use of cookies and other tracking technologies that potentially collect and use data related to you. In the spirit of transparency, you should set your browser setting accordingly or disable cookies that we use. However, this may impact your user experience while you are with us www.jgmmeetquest.com and or any third party branded website platforms.

When using a mobile device to connect to the internet, when we make the JGM MeetQuest, JGM QuesterTwit available to you online, you should also refer to the privacy notice of the specific App you are using. Some are necessary to help our website work properly and can’t be switched off, and some are optional.

It is your choice! For more information about the kind of data we collect, please read our Privacy Policy.

What are cookies?

A small text file that is placed on your computer by websites that you visit is called a Cookie.
Cookies enable us to identify your device.
Cookie enables you to easily share content to our JGM MeetQuest and help us serve relevant ads to you.
It is widely used in order to make websites work effectively.
It provides information to the owner of the site.
It helps us secure your KYC access and help us authenticate if someone attempts to access your account from a different device.
It collects visitor’s traffic for JGM MeetQuest so we can tell where our visitors are coming from.
It assists a subscriber in doing shopping online through our JGM Questm4rium stores and other features.
Keeping track of what subscribers visited sites, preference and provide them with targeted advertising.

What are cookies used for?

When you visit our website www.jgmmeetquest.com and its other features, including our Partners and third Parties, cookies recognize you, your preferences are being remembered, it makes your interactions, your favorite topics that are in line with your settings are available and customized based on your preferred contents.

Again, it’s your choice! You may proceed and accept our cookie policy or quit browsing and NOT use our website.

USE OF COOKIES

Cookies are small text files sent by websites to your web browser and sent back to them each time you access or use the site and may be necessary for the site to function. They are unique to you or your web browser and may contain personally identifiable information as well as technical information (e.g. your device manufacturer and model, screen resolution, internet service provider, browser, and geo-location data). Session-based cookies last only while your browser is open and are automatically deleted when you close the browser. Persistent cookies last until you or your browser deletes them, or until they expire.

Further information about cookies can be found at Interactive Advertising Bureau or Out- Law’s.

CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time for example, to keep it up to date or to comply with legal requirements. You should regularly check this Privacy Policy for updates. If there will be any significant changes made to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website.

GRATITUDE

JGM MeetQuest Social Media would like to thank you for trusting us. KYC and your privacy are very important to us. We value every customer we have and we believe that we will attain your trust only once we start to care about your safety online.

If you have any questions or comments about these Terms, please contact us at: support@jgmmeetquest.com. If we have to contact you, we will send an e-mail to the address you provide to us when you create your account.
JGM MeetQuest is a PMA company registered in Indonesia (Legality Kemenkumhan Number AHU-0032930.AH.01.01.TAHUN 2023. Business ID Number: 0905230045863. Standard Certificate: 09052300458630001) with registered offices at Jl. Karang Sari No. 16, Sanur, Denpasar, Kota Denpasar, Bali 80227- Indonesia.
Email Addresses: official@jgmmeetquest.com, admin@jgmmeetquest.com

We Emphasize

Zero Tolerance Policy for Inappropriate Content and Violent Behavior

We are committed to providing a safe and respectful environment for all users. As such, we enforce a strict zero tolerance policy regarding the creation, sharing, and promotion of inappropriate content or violent behavior.

Prohibited Content and Behavior

The following actions are strictly prohibited on our platform:

Inappropriate Content: This includes, but is not limited to, content that is sexually explicit, hateful, discriminatory, or otherwise offensive.
Violent Behavior: Any form of violence, threats of violence, or incitement to violence against individuals or groups.
Harassment and Bullying: Engaging in, or encouraging, the harassment or bullying of any user.
Illegal Activities: Sharing content or engaging in activities that are illegal under applicable law.
Harmful Conduct: Any other behavior that can cause harm to individuals, groups, or the community at large.

Enforcement Actions

Violations of this policy will result in immediate action, which may include, but is not limited to:

Content Removal: Immediate removal of the offending content from the platform.
Account Suspension: Temporary suspension of the offending user's account.
Account Termination: Permanent termination of the offending user's account.
Legal Action: Reporting the offending behavior to relevant authorities and taking legal action if necessary.

Reporting Violations

Users are encouraged to report any violations of this policy to our support team. Reports can be made through our designated reporting mechanisms within the platform. Right to Amend

We reserve the right to amend this policy at any time. Users will be notified of any significant changes to ensure continued compliance with our standards.

By using our platform, you agree to abide by this Zero Tolerance Policy. Failure to comply with these terms may result in the enforcement actions described above.